# TaskLoop by RozaMoon LLC

> TaskLoop is an operations platform for buildings, hotels and frontline teams. Requests arrive by QR code or through the admin dashboard, are assigned with priority and deadline, completed in the staff app with photo proof, and rated. Overdue work escalates automatically. Recurring maintenance, inspections and checklists generate tasks on schedule.

Product facts:
- Apps: guest/resident/tenant QR request app; admin dashboard (reception, building or facility office); staff mobile app (iOS, Android, web).
- Workflow: request → assign → act → rate.
- Capabilities: work orders, preventive maintenance schedules, inspections and checklists, housekeeping, configurable SLAs and escalation, contractor/vendor assignment, AI-assisted assignment with supervisor override, reports with PDF/CSV export.
- App languages: English, Arabic, Persian, Russian, Chinese, Spanish. Website languages: those plus German and French.
- PMS: works alongside property management systems such as OPERA, Cloudbeds and Mews (no direct integration claimed).
- Pricing: quote-based; free demo.
- Company: RozaMoon LLC (founded 2023). Contact: https://taskloop.ae/contact/ · dev@rozamoon.com
- Outcome figures shown on the site (e.g. "90% fewer task errors") are design targets, not measured results.

## Platform
- [Building Management Software for Maintenance](https://taskloop.ae/building-management-system/): TaskLoop is building management software for the operations side, covering work orders, resident and tenant requests, maintenance follow-up and proof.
- [Hotel Management System for Daily Operations](https://taskloop.ae/hotel-management-system/): TaskLoop is a hotel management system for operations, covering housekeeping, maintenance, guest QR requests, escalation, photo proof and reports.
- [How TaskLoop Works, Request to Rating](https://taskloop.ae/how-it-works/): How TaskLoop works in hotels, buildings and frontline teams, walking through the four steps of request, assign, act and rate in each setting.
- [Integrations and Systems TaskLoop Works With](https://taskloop.ae/integrations/): TaskLoop has no confirmed third-party integrations. Here is how it works alongside your PMS, CMMS, BMS and accounting tools in practice.
- [TaskLoop Pricing, Quote-Based Plans](https://taskloop.ae/pricing/): TaskLoop pricing is quote-based. See what affects the price, from rooms or units to staff users, modules and onboarding, and how the free demo works.
- [Task Management System for Frontline Teams](https://taskloop.ae/task-management-system/): TaskLoop is a task management system for frontline teams such as cleaning crews, campuses, clinics and retail, with assignment, escalation and photo proof.

## Solutions
- [Office and Commercial Building Software](https://taskloop.ae/solutions/commercial-buildings/): Track tenant requests, fit-out snags and after-hours HVAC jobs from first call to photo-proven close. TaskLoop for office buildings.
- [Software for Facility Management Companies](https://taskloop.ae/solutions/facility-management-companies/): Run client requests across many sites with one dashboard, one staff app, photo proof and reports for client reviews. TaskLoop for FM companies.
- [Hotel Operations and Task Software](https://taskloop.ae/solutions/hotels/): Guest requests by room QR code, tasks for housekeeping and maintenance, and live tracking for the front office. TaskLoop for hotels.
- [Residential Building Maintenance Software](https://taskloop.ae/solutions/residential-buildings/): Log resident complaints, assign them to technicians and close them with photo proof. TaskLoop for residential tower teams.
- [Resort Operations and Guest Request Software](https://taskloop.ae/solutions/resorts/): Guest requests from villas by QR code, tasks for housekeeping, engineering and buggy teams, tracked live across a spread-out resort.
- [Serviced Apartment Operations Software](https://taskloop.ae/solutions/serviced-apartments/): Guest requests by QR code, mid-stay cleans and maintenance for long stays and owner units, tracked to completion. TaskLoop for serviced apartments.

## Features
- [Admin Dashboard for Operations](https://taskloop.ae/features/admin-dashboard/): A real-time view of every open request and each department's workload, where supervisors assign tasks with priority, deadline and instructions.
- [AI Task Assignment](https://taskloop.ae/features/ai-task-assignment/): TaskLoop suggests who should take each task and its priority, from workload, skills, location and history. A supervisor can always override.
- [Operations Analytics and Reports](https://taskloop.ae/features/analytics-reports/): Reports on task completion rates, response and completion times, staff performance and guest ratings, built from the work your team logs.
- [Task Escalations and SLA Tracking](https://taskloop.ae/features/escalations-sla/): Overdue tasks escalate to supervisors automatically, so a missed deadline gets attention before the guest or tenant has to chase it.
- [Guest and Tenant Request Management](https://taskloop.ae/features/guest-and-tenant-requests/): Guests scan a room QR code to submit a request, follow it to completion and rate the service, with no phone call to reception needed.
- [Housekeeping Management Software](https://taskloop.ae/features/housekeeping/): Assign rooms and guest requests to housekeeping, track them live on the dashboard, and close each job with a timestamp and optional photo proof.
- [Multilingual Operations Software](https://taskloop.ae/features/multilingual/): TaskLoop's guest, staff and admin apps support English, Arabic, Persian, Russian, Chinese and Spanish, with right-to-left Arabic and Persian.
- [Preventive Maintenance Software](https://taskloop.ae/features/preventive-maintenance/): Schedule routine checks on chillers, AHU filters, pumps and fire doors so TaskLoop creates each task automatically, with owner and photo proof.
- [Staff Mobile App for Frontline Teams](https://taskloop.ae/features/staff-app/): Frontline staff receive, accept and complete tasks on their phones, with push notifications, status updates, photo proof and completion times.
- [Work Order Management](https://taskloop.ae/features/work-orders/): Log, assign, track and close work orders with priority, deadline, instructions and photo proof, from the first report to the requester's rating.

## Compare
- [TaskLoop vs Spreadsheets for Operations](https://taskloop.ae/compare/taskloop-vs-spreadsheets/): A fair comparison of TaskLoop and spreadsheets for tracking maintenance and guest requests, with a clear note on when a spreadsheet is enough.
- [TaskLoop vs WhatsApp Groups for Operations](https://taskloop.ae/compare/taskloop-vs-whatsapp-groups/): A fair comparison of TaskLoop and WhatsApp groups for coordinating hotel and building teams, including when a group chat is enough.

## Guides
- [CMMS vs CAFM vs BMS, explained](https://taskloop.ae/blog/cmms-vs-cafm-vs-bms/): What a CMMS, a CAFM system and a BMS each do, where they overlap, and how to decide which one your building or portfolio actually needs.
- [How to cut guest request response time](https://taskloop.ae/blog/cut-guest-request-response-time/): Practical steps to respond to hotel guest requests faster, from capture and routing to escalation, measured with first response and completion times.
- [Hotel housekeeping checklist by room status](https://taskloop.ae/blog/hotel-housekeeping-checklist-by-room-status/): Room-attendant and inspector checklists for each room status, from stayover and departure to vacant dirty, OOO and turndown, ready to adapt for your hotel.
- [Hotel maintenance log: template and how to run it](https://taskloop.ae/blog/hotel-maintenance-log/): A field-by-field hotel maintenance log template, plus the daily routine that keeps it accurate and useful for the chief engineer and front office.
- [Hotel PMS vs operations software](https://taskloop.ae/blog/hotel-pms-vs-operations-software/): What a hotel PMS does, what operations software does, and how the two run side by side without an integration, with a clear split of ownership.
- [Photo proof of work: when and how to use it](https://taskloop.ae/blog/photo-proof-of-work/): When to require a photo at task completion, what a useful proof photo shows, and how to keep photo proof from becoming a box-ticking exercise.
- [PM schedule template for residential towers](https://taskloop.ae/blog/preventive-maintenance-schedule-template-residential-towers/): A practical monthly, quarterly and annual preventive maintenance table for a residential tower, from lifts and fire systems to roofs and drains.
- [SLA and escalation rules for operations teams](https://taskloop.ae/blog/sla-and-escalation-rules-for-operations-teams/): How to set response and resolution targets by priority, who gets escalated to and when, with an example SLA matrix you can adapt for your own team.
- [Task management for frontline teams](https://taskloop.ae/blog/task-management-for-frontline-teams/): How to run task management for housekeepers, engineers and porters who work on their feet, not at desks, with rules that survive a busy shift.
- [Tenant maintenance requests, no call center](https://taskloop.ae/blog/tenant-maintenance-requests-without-a-call-center/): How to take, route and close tenant and resident maintenance requests without a call center, using a simple intake, triage rules and clear ownership.
- [What is a building management system?](https://taskloop.ae/blog/what-is-a-building-management-system/): The two things people mean by "building management system", what each one does, and how the control layer and the work layer fit together.
- [Why WhatsApp groups fail as a work tool](https://taskloop.ae/blog/why-whatsapp-groups-fail-as-a-work-tool/): Chat groups are great for talking and poor for running work. Here is where they break for operations teams and how to move off them without losing speed.

## Glossary
- [What is a building management system (BMS)?](https://taskloop.ae/glossary/building-management-system/): A BMS can mean building automation that controls HVAC and lighting, or software for running building operations. Here is how to tell them apart.
- [What is CAFM?](https://taskloop.ae/glossary/cafm/): CAFM software helps facility managers plan and run space, assets, maintenance and services. Definition, example, and how it compares to CMMS and BMS.
- [What is a CMMS?](https://taskloop.ae/glossary/cmms/): A CMMS is software that plans, tracks and records maintenance work on assets. What it does, an example, and how it differs from CAFM and a BMS.
- [What is corrective maintenance?](https://taskloop.ae/glossary/corrective-maintenance/): Corrective maintenance is work done to restore equipment after a fault has been found. Definition, types, and how it differs from preventive maintenance.
- [What is escalation in operations?](https://taskloop.ae/glossary/escalation/): Escalation raises an overdue or stuck task to someone with more authority so it gets resolved. Definition, types, an example and how it relates to SLAs.
- [What is facility management?](https://taskloop.ae/glossary/facility-management/): Facility management is the discipline of running buildings and their services so people can use them safely and productively. Definition and scope.
- [What is first response time?](https://taskloop.ae/glossary/first-response-time/): First response time is how long a request waits before a person acknowledges it. Definition, worked example, and how it differs from resolution time.
- [Who are frontline workers?](https://taskloop.ae/glossary/frontline-workers/): Frontline workers do their jobs on site or face to face rather than at a desk: technicians, room attendants, cleaners, security. Definition and needs.
- [What is a guest request?](https://taskloop.ae/glossary/guest-request/): A guest request is anything a hotel guest asks staff to provide, fix or arrange during a stay. Definition, examples, and how requests become tasks.
- [What is housekeeping in hotels?](https://taskloop.ae/glossary/housekeeping/): Hotel housekeeping keeps guest rooms and public areas clean, stocked and ready to sell. The roles, a typical day and how it links to the front office.
- [What is MTTR (mean time to repair)?](https://taskloop.ae/glossary/mttr/): MTTR is the average time it takes to repair a failed asset and restore it to service. Formula, worked example, and how it differs from MTBF.
- [What is an out-of-order (OOO) room?](https://taskloop.ae/glossary/out-of-order-room/): An out-of-order room is taken out of sellable inventory because it needs repairs or renovation. How OOO differs from out of service, with an example.
- [What is photo proof of work?](https://taskloop.ae/glossary/photo-proof-of-work/): Photo proof of work is a photo attached to a completed task to show what was done. Why teams use it, an example, good practice and its limits.
- [What is preventive maintenance?](https://taskloop.ae/glossary/preventive-maintenance/): Preventive maintenance is planned work done at set intervals or usage points to reduce the chance of failure. Definition, example and related terms.
- [What is a property management system (PMS)?](https://taskloop.ae/glossary/property-management-system-pms/): In hotels, a PMS runs reservations, check-in, room inventory and billing. In real estate, it manages leases and rent. What each one does.
- [What are QR code requests?](https://taskloop.ae/glossary/qr-code-requests/): QR code requests let guests or occupants scan a code in a room or space to report a need from their phone, without calling. How they work, with examples.
- [What are hotel room status codes?](https://taskloop.ae/glossary/room-status-codes/): Room status codes such as VC, VD, OC, OD, OOO and DND tell the front office and housekeeping the state of every room. Common codes in one table.
- [What is a shift handover?](https://taskloop.ae/glossary/shift-handover/): A shift handover passes open work, issues and context from one shift to the next so nothing is dropped. Definition, an example and a short checklist.
- [What is an SLA in operations?](https://taskloop.ae/glossary/sla/): An SLA sets measurable service targets, such as response and resolution times, for a team or provider. Definition and example for buildings and hotels.
- [What is task management?](https://taskloop.ae/glossary/task-management/): Task management is planning, assigning, tracking and completing individual pieces of work. How operational task management differs from project work.
- [What is turndown service?](https://taskloop.ae/glossary/turndown-service/): Turndown service is an evening housekeeping visit that prepares a guest room for the night. What it includes, an example, and how it differs from a clean.
- [What is a work order?](https://taskloop.ae/glossary/work-order/): A work order is a record of what work to do, where, by whom and by when, tracked until it is done. Definition, typical fields and an example.

## Company
- [About TaskLoop and RozaMoon LLC](https://taskloop.ae/about/): TaskLoop is an operations platform for buildings, hotels and frontline teams, built by RozaMoon LLC, a software company founded in 2023.
- [Contact the TaskLoop team](https://taskloop.ae/contact/): Contact the TaskLoop team at RozaMoon LLC by form, email or WhatsApp about demos, pricing, partnerships or support questions.
- [Book a TaskLoop demo](https://taskloop.ae/demo/): Book a free 30–45 minute TaskLoop demo built around your own workflows, with a sandbox walk-through and clear next steps.
- [Privacy policy](https://taskloop.ae/privacy/): How RozaMoon LLC collects, uses and protects personal data on the TaskLoop website, including demo requests, server logs and analytics.
- [Security at TaskLoop](https://taskloop.ae/security/): How the TaskLoop website protects visitors with HTTPS, security headers and minimal data collection, and how to report a vulnerability.

## Other languages
- ar: https://taskloop.ae/ar/
- fa: https://taskloop.ae/fa/
- ru: https://taskloop.ae/ru/
- zh: https://taskloop.ae/zh/
- es: https://taskloop.ae/es/
- de: https://taskloop.ae/de/
- fr: https://taskloop.ae/fr/